For families and friends of service dog handlers

A medical ID and dog plan from the service dog handler's family

Give them a plan for the day you can't be there. Their medical information goes on the front for responders, and the person who takes their dog goes on the back.

A school nurse kneels in a sunny hallway to check the medical ID on a boy's black Labrador service dog
On the back of the cardEmergency Dog Handler, probably you
Rated 4.9 The handler fills in their own details Ships in 24 hours Army veteran owned
A woman sits on a crate at an outdoor market beside her poodle service dog as a vendor crouches and reads the card from its wallet
The day you can't be there

You can't ride along to every errand, so the card goes instead

When your person goes down somewhere you aren't, responders need answers and their dog needs somewhere to go.

Responders need their medical historyThe front of the card lists their conditions, medications and allergies.
You need to hear about it fastThe back lists emergency contacts, so the hospital can reach you.
Their dog needs a place to goThe back names the Emergency Dog Handler, so responders call someone the dog knows instead of animal control.

You might be their emergency contact, their Emergency Dog Handler or both

They're two different jobs. Some families split them, so one person can get to the hospital while someone else takes the dog.

Two paramedics kneel beside a handler on a busy sidewalk while one reads the card from the service dog's red wallet
A familiar face kneels to greet a golden retriever service dog in a red vest as paramedics wait by the ambulance
What the card tells responders
Call this person about the handler Staff may ask you what they can't answer yet, so keep a copy of their medical history.
Call this person to pick up the dog The first thing your person asks when they wake up is where their dog is. You're the answer.
“Handler sensitive, call my Emergency Dog Handler first”Practice short handoffs, so the dog has gone with you before the day it counts.
The red Medical Information wallet beside an engraved card
A hand holds an engraved NooknRook card
An engraved red aluminum card at an angle
The closed wallet with its red medical patch
Gift a Medical ID

Gift a service dog medical ID without knowing their medical information

You pay for the gift, and the handler sends their own details to NooknRook. You don't need their diagnosis, their medications or their blood type.

Gift a Medical ID
A mother shows her adult son the engraved medical ID card on the porch steps while her German Shepherd service dog sits in front of them
Being the Emergency Dog Handler

What to know before you say yes

Without a named person, the dog can end up in a shelter kennel across town, with a hold period, paperwork and fees before it comes home. A little prep now makes you the easy answer.

0 of 6 readyTap each one you can say yes to

In one Michigan Medicine survey, 16% of people knew someone who left the hospital against medical advice to care for a pet. Source

Get the Emergency Dog Handler guide
Josh Allen smiles in a park with Rook standing beside him

Made by a veteran handler who pictured that day for his own dog

Josh is an Army veteran and a service dog handler. He built NooknRook after picturing waking up in a hospital bed without knowing where his dog Rook was, and he still engraves every card.

“This is a lifesaving product!”
LizVerified buyer · Service dog handler

  • Emergency Dog Handler on the back

    Responders call you or the person they chose, so the dog goes somewhere familiar.

  • Closed wallet

    The outside shows only the red medical patch, so their details stay private.

  • $15 replacement cards

    When their medications or contacts change, they swap in a new card and keep the wallet.

Find the page for your person

Every card is written by the handler, so it fits whatever their dog does.

Service dog handler family questions

The emergency contact hears from the hospital about the handler. The Emergency Dog Handler is the person responders call to pick up the dog.

Yes, though some handlers pick two people, so someone can get to the hospital while someone else takes the dog.

Yes. The handler sends their own details, so you don't need to know their medical information.

Spend time with the dog and practice short handoffs before you're ever needed. The handler can also note on the card that the dog is handler sensitive.

Yes. Reach out before you order and we'll set it up.

No. The ADA doesn't require an ID card or registration for a service dog. NooknRook is a medical ID and an emergency plan.
Close up of a yellow Labrador service dog in a gray vest with the red Medical Information wallet at dusk

Give them a plan for the day you can't be there

Most orders ship in 24 hours