Shipping policy

Where we ship

We currently ship within the United States only, including APO/FPO/DPO military addresses.

 

How we ship

All orders ship with USPS Priority Mail Flat Rate, which usually arrives 1 to 3 business days after it ships. You will receive a tracking number by email as soon as your order ships.

 

Shipping rates

Up to 4 wallets or up to 10 ID cards (padded envelope or small box): $12.95

5 or more wallets, and all bundles (medium box): $22.95

The exact rate is shown at checkout before you pay.

 

Processing time

Medical ID Cards are personalized with the information you give us, so please allow a few business days for us to prepare your order before it ships. If anything in your personalization is unclear, we will email you before printing.

 

Redeeming a card code from a wallet bundle

If your wallet came with a printed card code, enter it at checkout to get your personalized Medical ID Card free. You only pay shipping.

 

Lost, late or damaged packages

If your tracking has not updated in 5 business days, or your order arrives damaged, email us at nooknrook@protonmail.com with your order number and we will make it right.

 

Wrong address

Please double-check your shipping address at checkout. We are not responsible for orders sent to an address entered incorrectly, but contact us right away and we will do our best to help.